Privacy Policy

The following privacy notice outlines how M. RITUALS & AESTHESTICS collects, uses, protects and transfers your personal data. You can contact the data protection officer/data owner by sending an email or writing to M. RITUALS & AESTHESTICS. Contact details can be found at the end of this policy.

PERSONAL DATA COLLECTED

The personal data that we collect is:

Name
Home address
Email Address
Date of birth
Phone number
Health information.

PURPOSE AND LEGAL BASIS FOR PROCESSING YOUR DATA

M. RITUALS & AESTHESTICS take your privacy seriously and we will never sell or rent your personal data to any third-party. Sharing of your data and direct marketing activities are only carried out with your express consent, which you are free to withdraw at any time.

We need to obtain and process your personal data to provide you with our products, services and treatments and to fulfil our business and legal obligations. We will never collect any personal information from you that we do not need or retain any data that is no longer necessary for the purposes specified in this notice.

Where we request sensitive personal data from you (i.e. health or medical data), the reason(s) for the request will be clearly given along with the purposes of the processing. Explicit consent through a signature will always be required for us to obtain and process your health information.

WHO IS PROCESSING MY DATA?

M. RITUALS & AESTHESTICS processes your personal information for the purposes laid out in this privacy notice.

Your personal data is processed to:

Collect specific personal data (name, address, email, contact number, DOB) that is required to enter into a contract to sell a product or service.
Engage in communication with you including confirmation and reminders of appointments, and requests to cancel or change bookings.
Collect Health information to perform the agreed services appropriately, and potentially highlight areas that products and services may cause issues to clients because of their health.
Ensure a safe service and provide industry-standard advice.
Select relevant offers, promotions and information for you.
Estimate the number of customers we have.
Hold personal data that is required by law or to respond to legal process.
Hold for insurance purposes.
Store customer records.

YOUR RIGHTS AS THE INDIVIDUAL

If your personal data is held by M. RITUALS & AESTHESTICS you hold particular rights over it. Where you have provided consent for us to contact you as part of our marketing services, you have the right to modify or withdraw your consent at any time by using the unsubscribe option accompanied with all of our direct marketing or by contacting M. RITUALS & AESTHESTICS.

You also have the right:

To be informed of how your personal data will be used before it is collected.
To access your personal data and to information on how your information is used after it has been gathered.
To have personal data corrected if it is incomplete, inaccurate or out-of-date.
To request the removal or deletion of personal data where there is no compelling reason for its continued processing.
To restrict processing, to block processing of your personal data.
To object to direct marketing from us.

SPECIAL CATEGORIES OF PERSONAL DATA COLLECTED

Health questions are asked in many of our consent forms to potentially highlight treatments that may have a negative effect on your health due to medication you are taking or a condition you have. M. RITUALS & AESTHESTICS asks for consent prior to gathering and processing this information. At any time after giving consent, you can withdraw you consent, subject to legal, insurance and contractual restrictions (see more on "your rights as an individual"). Your privacy is very important to us and we only use this information for determining your suitability for the treatment.

DATA SHARING

Your personal data is shared only with M. RITUALS & AESTHESTICS in cases that customer support and troubleshooting is required for the salon. M. RITUALS & AESTHESTICS does not share your personal information with any third-party without your prior consent, other than those already disclosed in this privacy notice or as part of our legal obligations under the relevant data protection laws.

USE OF DATA PROCESSORS

Data processors are third parties who provide some elements of our business services for us. Where, we use a third-party, we have strict agreements in place governing the processing of your personal data, on which no action can be taken without instruction from us. The third-parties with whom we work will never share or disclose your personal information and will hold it securely at all times.

HOW LONG DO WE KEEP YOUR DATA?

M. RITUALS & AESTHESTICS retains your personal data for as long as necessary to provide you with our services as our client. M. RITUALS & AESTHESTICS are required under tax laws to keep your personal data for a minimum of 7 years. Health and Safety records will be retained for 10 years and where we have your consent for marketing purposes, we will retain the minimum required data until you notify us that you no longer wish to receive such information.

The criteria for which we would continue to process your personal information includes:

Where there is a legal basis, obligation or legitimate interest to continuing processing your personal information
Where processing is necessary for the establishment, exercise or defence of legal claims

SAFEGUARDING YOUR PERSONAL DATA

Appropriate measures are taken to protect your personal data from access from unauthorised persons or inappropriate access, internal or external. Any paper files recording your personal data are held in a locked filing cabinet or safe which can only be accessed by authorised personnel in the salon. Employees are only assigned specific access rights and can only access the salon software with the PIN number assigned to them by the management of the salon.

How do we use cookies? Our Company uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website

COMPLAINTS

In the occurrence that you want to make a complaint about how your personal data was gathered, how it is being processed by M. RITUALS & AESTHESTICS (or third parties used by M. RITUALS & AESTHESTICS) or you are not satisfied about how a complaint has been handled, you retain the right to lodge a complaint directly with the supervisory authority and M. RITUALS & AESTHESTICS.

CHANGES TO OUR POLICY

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 5th July 2024.

HOW TO CONTACT US

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your Data Protection rights, please do not hesitate to contact us.

Our contact details are:

Email: m.rituals_aesthetics@icloud.com

Telephone: 07918 348925

Address: M. RITUALS & AESTHESTICS, 9 Charing Cross, ,Norwich, Norfolk, NR2 4AX